100cic's Commitment to Players

100cic Responsible Gaming – Safe Play Guide

Betting should be entertainment, not a burden. 100cic provides a range of tools and guides to ensure your gaming experience stays safe, controlled, and enjoyable.

Time Limit Manage your play time
Deposit Limit Set your own budget
Account Break Take a break when needed
24/7 Support Care Team
Responsible Gaming Control Tools

100cic provides six key tools you can use at any time to actively manage your gaming experience.

Daily / Weekly Deposit Limit

Set your own deposit limit based on what you can afford — daily, weekly, or monthly. Once the limit is reached, the platform automatically blocks any further deposits until the limit period resets. This is the most effective way to keep your spending in check.

Play Time Reminders & Limits

Set a time limit for your gaming sessions. The 100cic platform will send you a notification when you are approaching your set time limit, helping you stay aware of how long you've been playing without needing to check the clock.

Forced Break (Cool-off Period)

Need a short break? Activate a cooling-off period of 24 hours, 3 days, or 7 days. During this time, you won't be able to log in or place any bets. Perfect for when you feel you need to pause and clear your head.

Self-Exclusion

If you feel that gambling has negatively impacted your life, you may apply for full self-exclusion. The exclusion period ranges from 6 months to 5 years, and your account will be permanently blocked for the duration.

Maximum Loss Limit

Set a maximum loss amount you are willing to accept within a given period. Once the loss limit is reached, the system will automatically block further betting until the limit period resets. This protects you from losses that exceed your financial means.

Free Support & Counselling

The 100cic support team is trained to assist players experiencing gambling-related issues. Reach us via live chat 24/7 and we'll connect you with the right support resources — no judgement, no penalties.

What Is Responsible Gaming at 100cic?

Responsible gaming means approaching betting as a form of controlled entertainment — not as a way to earn income or escape life's problems. At 100cic, we believe every player deserves a safe and enjoyable experience. That's why we provide a range of tools, resources, and support to help players stay in control.

The reality of online gambling in Malaysia is something that needs to be handled maturely. Many players start with the intention of having fun, but without proper guidance, some may fall into unhealthy gaming habits. This is where 100cic plays a vital role — we are more than just a betting platform; we are a partner who genuinely cares about the long-term wellbeing of every member.

Our commitment to responsible gaming goes beyond words on paper. We invest in technology, staff training, and active support programs to ensure every player has access to the help they need. We also work with relevant organisations to ensure our player protection standards remain current and effective.

Core Principles of Responsible Gaming

  • Play within a set budget: Decide how much you can spend before you start playing, and stick to that amount without exception.
  • Treat losses as the cost of entertainment: Just like buying a movie ticket or dining out, gambling losses are a cost of entertainment — not a debt to be repaid.
  • Don't chase your losses: Attempting to recover losses by increasing your bets is one of the most dangerous habits in gambling.
  • Set a time limit: Decide how long you will play and stop when the time is up, regardless of whether you are winning or losing.
  • Don't play when you're stressed: Avoid playing when you are in an emotionally unstable state — stressed, sad, or under the influence of alcohol.
  • Prioritize other responsibilities: Always prioritise your family, work, and financial obligations before allocating time and money to gaming.
Warning Signs of Problem Gambling

Recognise the early warning signs of a gambling problem before it becomes serious. Seek help if you identify any of the following signs in yourself:

  • Feeling the need to increase your wager amount to get the same level of excitement
  • Difficulty stopping even when you planned to
  • Playing to escape from problems, stress, or negative emotions
  • Lying to family or friends about your gambling activity
  • Borrowing money or selling assets to fund gambling
  • Neglecting work, family, or financial responsibilities due to gambling
  • Feeling anxious, irritable, or uncomfortable when unable to play

Types of Limits & Controls Available at 100cic

Control Type Duration Adjustable Status
Deposit Limit Daily / Weekly / Monthly Yes (with a validity period) Active
Loss Limit Daily / Weekly / Monthly Yes (with a validity period) Active
Session Time Limit Per session / Daily Yes (immediately) Active
Forced Break (Cool-off) 24 Hours / 3 Days / 7 Days No (while active) Options
Self-Exclusion 6 Months – 5 Years No (while active) Options
Permanent Self-Restriction No time limit No Options

Young Player & Child Protection

100cic strictly prohibits anyone under the age of 18 from registering or using our platform. A rigorous identity verification (KYC) process is in place to ensure every player meets the minimum age requirement. We also advise parents and guardians to take the following steps to protect their children:

  • Use parental control software on shared devices to block access to online gambling sites.
  • Avoid saving your gambling account password on devices that can be accessed by children.
  • Have open conversations with your children about the risks of gambling and the importance of financial responsibility.
  • Keep your bank cards and payment details out of reach of family members who should not have access to them.

If you suspect that someone under 18 years of age has accessed your account or registered a new account at 100cic, please contact our support team immediately. We will take prompt action to investigate and resolve the matter.

🆘
Need Immediate Help?

The 100cic support team is available 24/7. Contact us now via the platform's live chat.

Live Chat Now View FAQ
5 Simple Steps to Play Responsibly

Follow these practical guidelines every time you play at 100cic to ensure a safe and enjoyable experience.

1
Set a Budget Before Playing

Before starting a session, decide on the amount you're comfortable spending. Use 100cic's deposit limit feature to lock that amount in automatically. This ensures you don't overspend even in the heat of the game.

2
Plan Your Play Time

Decide how long you want to play before opening the platform. Use 100cic's time reminder feature to receive a notification when you're approaching your set time limit. Controlled play time ensures you still have quality time for family and other responsibilities.

3
Don't Play to Escape Your Problems

Gambling is not a solution to financial problems, work stress, or personal conflicts. If you find yourself playing to escape your troubles, take a break and seek more appropriate support. 100cic has a cool-off feature that can be activated with a single click.

4
Accept Game Outcomes with a Calm Mindset

Winning and losing are both part of gambling. Don't let wins tempt you to bet more, and don't let losses push you to chase them back. Set a loss limit and stick to it without compromise.

5
Review Your Gaming Habits Regularly

Take time each month to review your gaming patterns — how much you have spent, how long you have played, and whether gambling is affecting other areas of your life. If you notice any concerning changes, take early action before the issue becomes more serious.

Self-Assessment – Quick Questionnaire

Answer the following questions honestly. If you answer "Yes" to three or more questions, we encourage you to reach out to our support team.

1
Have you ever played longer than you planned?
Yes, frequently
Sometimes
Rarely / Never
2
Have you ever hidden your gambling activity from your family?
Yes, frequently
Sometimes
Rarely / Never
3
Do you play to recover previous losses?
Yes, frequently
Sometimes
Rarely / Never
Talk to Our Team
FAQ – Responsible Gaming

Answers to the most frequently asked questions by 100cic players about responsible gaming.

Log in to your 100cic account, then navigate to Account Settings or Responsible Gaming. There, you can set daily, weekly, or monthly deposit limits based on your own budget. Limits take effect immediately and can be reduced at any time; however, increasing a limit requires a 24-hour cooling-off period to ensure it is not an impulsive decision.

A Forced Break (Cool-off) is a temporary pause of 24 hours, 3 days, or 7 days during which your account is temporarily restricted. It's suited for players who need a short breather. Self-Exclusion, on the other hand, is a more serious and long-term measure, ranging from 6 months to 5 years, and cannot be reversed during the active period. It is designed for players who feel they need a longer distance from gambling activity.

No. Once Self-Exclusion is activated, it cannot be reversed before the set period ends. This is an intentional safety feature to ensure players who need a long-term break receive effective protection. Once the period expires, the account can be reactivated by contacting our support team and completing a re-verification process.

Yes, absolutely. All requests related to responsible gaming, including deposit limits, self-exclusion, and counseling support, are handled with complete confidentiality in accordance with the 100cic Privacy Policy. This information will not be shared with any third party except as required by law. You can seek help without shame or concern for your privacy.

The most important first step is acknowledging that there is a problem and seeking help. Contact the 100cic support team via live chat for initial guidance. We will help you activate the self-exclusion feature and connect you with suitable professional support resources. Remember, asking for help is a sign of strength, not weakness.

100cic uses a strict identity verification (KYC) process to ensure all players are aged 18 and above. A valid identification document is required upon account registration. If there is any suspicion that an account is being used by a minor, the account will be suspended immediately pending investigation. Registration and use of the platform by minors is strictly prohibited and may result in permanent account closure and forfeiture of any remaining balance.
Join the Responsible Gaming Community

Play Safe, Play Smart with 100cic

Sign up today and enjoy a safe, trusted, and responsible online betting experience. The 100cic platform is designed to keep you in control and having fun at all times.

Register a Free Account Login
Secure KYC Process
256-bit SSL Encryption
24/7 Support
Complete Gaming Control Tools
Bahasa Melayu